Terms of Service
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Terms of Service
Effective since 15th September, 2026
This Terms of Service applies to purchases made through online stores, authorized dealers, or via direct physical transactions.
5 Years Warranty for Chassis. 1 Year for Drivers.
Tomorrow Sound Labs ("We", "Us", or "Ours" ) are to provide five (5) years warranty for non-electronic components and one (1) year for electronic components on following product(s):
UNI-K-ON
Magnetar/ MAG-E-TAR
Accessories, such as cables, strap, and pads, are not covered by our warranty, as they are not within the scope of products that we manufacture but outsourced from a third-party vendor or non-repairable by us. Electronic components such the drivers or speakers has only one (1) year of warranty coverage. Normal wear-and-tear does not qualify as a defect. Products that have been altered or modified without explicit recommendation of us are not covered, including those changes made due to improper or unauthorized repair. Additionally, do note that the warranty does not cover theft or lost of the product. We are able to provide goodwill support beyond the terms of service only by choice of our supreme leader and founder.
All warranty, refund, replacement, or repair claims require a return merchandise authorization (RMA).
Process of Warranty
To claim for warranty do request for RMA by contacting us or contact an authorized dealer describing the failure, as well as providing your contact information: name, and return shipping address. After the agreement, you, the warranty claimer, must facilitate and bare the risk for shipping to our office or to our authorized dealer. We are, as mentioned before, not liable for theft or lost of the product, especially during shipping-in but we will be liable for shipping it out to you. The serviced or replacement product will be sent back to you with our agreed choice of delivery.
Planned Longevity
Warranty will be renewed with five (5) years for the chassis, excluding the drivers or speakers, after an update or upgrade conversion to the latest version of the product.
Pre-order Cancellations
For all pre-order cancellations UP TO thirty percent (30%) order cancellation fee. Cancellations must be requested within seven (7) days of purchase of the item. Cancellation fees apply upon agreement to purchase the product(s) by providing your payment information and completing a purchase through authorized third-party stores. For items that have already been shipped, shipping charges will not be refunded and return shipping will be the responsibility of the buyer. If the seals on the packaging are found to be broken on a canceled item, the item will be processed as a return and a restocking fee will apply.
Refund & Return Policy
We will accept full refunds for all products ordered before the purchase of components required to produce or complete a product. Returning a product is still possible with caveats in the following paragraph below.
Returning a product is the responsibility of the buyer and tracking must be provided within fifteen (15) days of receipt of the item. Returns will incur a thirty percent (30%) reconditioning and restocking fee. All returns must be received in the condition they were sold in, with no signs of wear, tampering, and additional items. Additional fees will apply for all accessories (cables, pads, cases, etc) not returned with the item. I'm not responsible for items lost in return shipping.
Exchange Policy
I do offer exchanges of goods of a similar value for our product, used or new, exclusive to people I choose.
Anti-Scalping Policy
To ensure fair access to our products and protect our potential customers from unfair pricing practices, an restriction is imposed for the resale of our products resold at prices significantly above the Manufacturer’s Suggested Retail Price (MSRP). If any individual or entity is found to be reselling our products at a price higher than the MSRP without prior written authorization, I reserves the right to take appropriate action.
Such actions may include, but are not limited to:
Refusal to sell products to the offending party in the future
Cancellation of existing or pending orders
Revocation of authorized reseller status
This policy applies to all forms of resale, including online marketplaces, auctions, and third-party platforms. We will monitor resale channels to ensure compliance with this policy. Violations may be determined by me. By purchasing products produced by Tomorrow Sound Labs, or me, you agree to comply with this Anti-Scalping Policy.
Liability
I'm not liable for any bodily harm or other associated damages caused by misuse of the product. Please do not use our product in places or situations where it can harm the user in any way. Please keep small parts away from children and animals. Headphones, cables, and other included accessories such as packaging are not toys nor consumable. If you ate them, PLEASE, FIND HELP!